Hearing Care Assistant (Audiology)

• Great training and development opportunities, including keeping up-to-speed with the latest hearing technologies
• Competitive salary and commission
• 34 days’ annual leave (including bank holidays)
• Private health cover
• Amazing discounts, savings and rewards through our reward gateway
• Pension

We are currently seeking an experienced Hearing Care Assistant (Audiology) to join our dedicated team across the Cheltenham and Gloucester area, or someone who has got compassion and a desire to learn. This is a rewarding opportunity for someone who is passionate about delivering exceptional patient care and making a genuine difference in people's lives.

Supporting various locations across Gloucestershire and Bristol

As a natural communicator, you'll combine excellent interpersonal skills with patience, empathy, and compassion, helping patients feel supported throughout their hearing care journey.

A full UK driving licence is essential, along with the confidence and ability to work independently across multiple locations within Cheltenham and Gloucester with some reach into the Bristol area.

If you're an experienced, caring, and motivated in a supportive role looking to take the next step in your career with a company committed to improving lives through better hearing, we'd love to hear from you.

Key Role & Responsibilities

• Delivering excellent customer service
• Exploring patient needs, by providing patients with information about their hearing aid(s), how to care for them, and wear them.
• Make minor adjustments to hearing aids.
• Wax removal via micro-suction 
• Produce and maintain clinical notes
• Assist customers and perform hear-care screening tests.

About you

• Valid certification as a Hearing Care Assistant or equivalent (preferred)
• Experience in performing ear wax removal procedures ideally qualified as an ear wax removal specialist although training for this could be provided for the right person.
• Knowledge of hearing aids and hearing aid fittings,

We are seeking someone who has excellent communication skills, who is driven, initiative-taking and ambitious to succeed. It is important that you have a friendly professional manner who enjoys helping customers get the most from their hearing devices.

Ideally you will already be experienced in providing support and advice in a patient centred environment (NHS / medical / clinic / optical)

Join Amplify Hearing UK and become part of an organisation committed to innovation, growth, and making a difference. If you’re ready to embark on an exciting journey with a company that's committed to making a real difference in people's lives, we would love to hear from you.

For more information on the company and our vacancies, please visit our website www.amplifyhearing.co.uk